Employee Reservation (m/f/d)

People need places where they can develop and enjoy working.

Behind the façade of our hotel lurk beautiful rooms, numerous activities, a love of literature and total relaxation. In order to bring all this closer to our guests, we need a skillful and charming sales talent who not only brings the perfect room package, but also the perfect time-out closer to our guests.

What can you expect from us?

• Processing all incoming telephone and written reservations
• Preparation of offers
• Active telephone sales
• Voucher management
• Implementation of price codes in the hotel program
• Active upselling
• Cross-selling of additional services
• Close cooperation with the marketing department for offer and package creation
• Close cooperation with the reception management
• Monitoring the reservation systems and online portals
• Supervision and control of our guest register
• Lively teamwork within the department, as well as across departments
• Exemplifying and adhering to the corporate philosophy

As our sales talent in reservations, you are the voice of the WASNERIN. With your warm and communicative manner, you provide the decisive impulse to book with us.

You fulfill wishes from the very first minute, from the perfect room to individual leisure activities. Your organizational talent also enables you to achieve optimum capacity utilization with complete guest satisfaction.