Assistant Restaurant Management (m/f/d)

Responsibilities:

• Support and representation of the restaurant manager in all operational and administrative matters
• Ensuring the smooth running of restaurant operations
• Monitoring and ensuring a high standard of quality and service
• Coordinating reservations, placements and special guest requests
• Working with the kitchen and other departments to ensure an excellent guest experience
• Sharing responsibility for training and induction of new staff
• Guest relations and complaint managementRequirements:
• Work Experience:
  • Several years of professional experience in the upscale gastronomy or hotel industry
  • Experience in a management position, ideally as deputy restaurant manager, head waiter or chef de rang
  • Extensive knowledge of wine, beverages and upscale food service
• Professional qualifications:
  • Completed training in the hotel or gastronomy sector (e.g. restaurant specialist, hotel specialist)
  • Further training in F&B management or restaurant management an advantage
  • Personal skills:
    • Leadership qualities and ability to work in a team: You are able to lead and motivate a team
    • Strong service and guest orientation: You have a high degree of empathy and excellent host behavior
    • Organizational talent and a structured way of working
    • Ability to work under pressure and flexibility, especially in times of high guest volume
    • Ability to deal with conflict and a confident demeanor, even in stressful situations
    • Strong communication skills and solution-oriented thinking