Receptionist (m/f/d)

Have you successfully completed your training in the hotel industry? Are you now looking for an attractive entry-level position? Perhaps a job as a receptionist is just right for you! The "business card of the hotel" - this is how the front office employee is often referred to. As the first point of contact for guests, you have a lot of responsibility in this position. At the front office, you are jointly or solely responsible for the entire reception area. In close cooperation with other departments such as reservations and housekeeping (you inform them about early and late departures, for example), you ensure that guests have a smooth stay. Always friendly, always keeping your composure - in this job you always work as if you were on a platter. In return, you can expect a wide variety of tasks - it never gets boring. Duties of a receptionist Welcoming and saying goodbye to guests (check-in and check-out) Operating the telephone system - processing and forwarding inquiries (interface between departments) Information center - providing guests with comprehensive information (directions, restaurant recommendations, hotel services, etc.) Guest service - processing inquiries, fulfilling requests Booking services on guest accounts and cash register management Accepting and processing reservations The job is as varied as the requirements are extensive. As a prospective receptionist, you should have the following skills: completed training as a hotel specialist Knowledge of German and very good English, other foreign languages an advantage Familiarity with MS Office (especially Word, Excel, Outlook) Knowledge of hotel management and reservation software an advantage Initial work experience at the front office in a similar establishment an advantage High flexibility Strong guest and service orientation Self-confident and confident demeanor - remain friendly in difficult situations and keep calm under stress Strong communication skills and enjoyment of contact with guests Ability to work in a team Well-groomed appearance and positive charisma Good manners and cultivated demeanor