Receptionist (m/f/d) - Hotel Berwanger Hof
Receptionist (m/f/d)
Career Status
Professionals
Entry date
01.12.2024
Working time
Full time (5 days)
Season
all year round
Employment relationship
Permanent contract
Country / State
Bayern
Work permit
EU citizens
Monthly salary
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Receptionist (m/f/d)

all year round

Deutschland, Bayern

Requirements

Your tasks would be

  • warmly welcoming and saying goodbye to our guests - check in / check out
  • Accepting room reservations (by telephone or e-mail)
  • Personal and telephone advice
  • Sale of packages and wellness treatments
  • Responsibility for the hotel cash register
  • we work with hotline, the correspondence manager, hotel barometer
  • contemporary workplace
  • You are a competent contact person for our guests for all questions about the Berwanger Hof and the surrounding area
  • Maintenance of the guest files
  • Creation of vouchers
  • close cooperation with the management, e.g. in the development of new offers
  • Maintenance of online portals
  • Communication with all departments of the hotel
  • General administrative work at the reception desk

We are looking for you:

  • Ability to work in a team, you enjoy working with and in a great team
  • Experience with common hotel programs (ideally: hotline)
  • sound technical knowledge, enjoy your job and dealing with guests
  • You are motivated
  • You work in an organized, independent and results-oriented manner
  • the ability to learn
  • english as an additional language would be an advantage
  • german at native speaker level, C2
Language skills
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German
C2 (excellent knowledge)

Computer skills

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MS Word
Very good knowledge
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MS Excel
Good knowledge
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Hotline Hotelsoftware
Very good knowledge
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MS Outlook
Good knowledge
Work permit
EU citizens preferred (no admission required)
Working time
Full time (5 days)
Work experience
1 Jahr

Offer

  • Working hours (incl. break) e.g. from 8 am to 4 or 5 pm or 12 or 1 pm to 9 pm (that is 40 hours per week) (regular no part-time work, would be possible on request)
  • free time also possible on alternating weekends - above-standard pay is a matter of course for us
  • Extra pay for Sundays and public holidays
  • Night bonus from 8 pm
  • Year-round position with 5-day week, 5 weeks vacation
  • Digital time and attendance recording via app
  • Online duty roster in advance
  • a plannable shift
  • Christmas + vacation pay after one year with the company
  • a secure annual position with a direct permanent employment contract
  • Catering in the hotel - team apartment with shower/WC, small kitchenette
  • Employee discounts in the hotel's own shop
  • Discount on treatments in the AlpenSpa
  • Overnight benefits (50% discount on overnight stay/HP) in many AllgäuTopHotels
  • Collaboration in not just any - but in our team - you enjoy contributing to ensuring that our guests can experience a wonderful vacation
  • free use of the pool for the team on two evenings
  • a friendly atmosphere in a motivated team
  • Work clothes (dirndl for ladies, vest for men) are provided
  • free use of W-Lan in the hotel
  • Parking lot at the hotel
  • Further training opportunities
  • Company equipment with digital orientation
  • the opportunity to contribute your own ideas and be creative
  • a friendly working atmosphere, great team spirit
Employment relationship
Permanent contract
Salary depending on qualifications and agreement
Accommodation type
Single room
Accommodation equipment
  • Bath / Shower
  • Kitchen
  • WC
  • Internet
Extras
  • Work clothes are provided
  • Treatments (cosmetics, spa) discounted
  • Internet / WLAN free of charge
  • Education and training
Other
Accommodation benefits (50%) at the TopHotels - pool use - further training - and much more