Reception Manager (m/f/d)
Career Status
Professionals
Entry date
as of immediately
Working time
Full-time
Season
Wintersaison
Employment relationship
Fixed term contract
Country / State
Salzburg
Work permit
Work permit must be available
Monthly salary
2.400 € net

Reception Manager (m/f/d)

Wintersaison

Österreich, Salzburg

Description

Become part of our team as Reception Manager at the Austria Alpinhotel Obertauern! Are you looking for a new challenge in a unique environment? We are looking for an upbeat and dynamic reception manager for our charming ski hotel right on the slopes in Obertauern! Not only a breathtaking panorama and a great atmosphere await you here, but also a motivated team that pulls together. You will be the first point of contact for our guests and ensure that their stay is unforgettable. If you have a passion for guest service, enjoy working in a team and love the mountains, then you've come to the right place! Contribute your ideas and work with us to create a unique vacation experience.

Does this sound like your dream job? Then we look forward to receiving your application!

Requirements

  • Guest services: You are the first point of contact for guests and ensure that their requests and concerns are dealt with quickly and in a friendly manner.
  • Check-in and check-out: The reception manager oversees the check-in and check-out process to ensure an efficient flow.
  • Reservations management: You will manage room reservations, including processing bookings, cancelations and changes.
  • Invoicing and payment processing: The reception manager is responsible for the correct preparation of invoices and the processing of payments.
  • Complaint management: You deal with complaints and problems from guests and find solutions to ensure their satisfaction.
  • Coordination with other departments: The reception manager works closely with other departments such as housekeeping, catering and marketing to ensure that everything runs smoothly.
  • Administrative tasks: This includes preparing reports, managing booking systems and monitoring stock levels of reception materials.
  • Compliance with standards: You will ensure that all hotel standards and policies are adhered to in order to ensure quality of service.
  • Marketing and promotion: The reception manager may also be involved in developing marketing strategies and special offers to increase the hotel's occupancy rate.

    These tasks require organizational skills, communication skills and a high degree of customer orientation.

Language skills
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German
C2 (excellent knowledge)
Work permit
Work permit must be available (or EU citizen)
Working time
Full-time

Offer

We offer our employees:

  • Casual working environment in a motivated team
  • Willingness to overpay KV depending on qualifications
  • Seasonal position until mid-April
  • 6 day week
  • Annual position also possible (home office in summer)
  • Accommodation in the staff house in a single room (shower/WC, TV, WIFI)
  • Catering also on days off - freshly cooked meals await you every day
  • Ski/mountain railway ticket reduced admission from October 2024
Employment relationship
Fixed term contract
Monthly salary
2400 €
Salary type
net
Accommodation type
Single room
Extras
  • Ski rental discounted
  • Use of fitness room free of charge
  • Recreation room
  • Catering free of charge
  • Washing machine / dryer free of charge
  • Internet / WLAN free of charge
  • Ski/mountain railway ticket reduced