Employee Reservation (m/f/d)
Career Status
Professionals
Entry date
15.04.2025
Working time
Full time (5 days)
Season
all year round
Employment relationship
Permanent contract
Country / State
Niederösterreich
Work permit
Work permit must be available
Monthly salary
2.300 € gross

Employee Reservation (m/f/d)

all year round

Österreich, Niederösterreich

Description

Are you a fan of the hotel industry and a true hospitality professional? Do you tackle challenges? Solution-oriented and with a smile on your face? Then you'll love our team! For over 90 years, H-World International has not only been offering top European hotels, but also hospitality that is simply incomparable.

Our Steigenberger Hotel & Spa Krems is not located just anywhere, but directly on the Kremser Goldberg, surrounded by beautiful vineyards and close to the picturesque Wachau - a real dream spot!

We believe in a relaxed atmosphere in which our guests can feel completely at ease. Your goal? To offer them the perfect vacation - just the way they want it!

That's what we offer our guests:

  • 173 rooms & suites
  • 3000m² "SPA WORLD Luxury " - with an indoor pool that will take your breath away (17 meters, view of the vineyards - yes, really!)
  • Outdoor pool (seasonal - but also a good reason to visit in summer)
  • Outdoor whirlpool, 3 panoramic saunas, steam bath
  • Huge relaxation zones and a fitness room that is guaranteed not to be boring
  • Massages and therapies that are anything but standard

Are you motivated, creative and really enjoy working with people? Would you like to take your skills to the next level and take on a new challenge? Then welcome aboard!

Apply to us now as a reservation employee (m/f/d) - full-time. We can't wait to hear from you!

Requirements

What you bring with you:

  • A good feel for people and a big smile - even on the phone!
  • Experience in reservations or a flair for organizational tasks - we are open to fresh talent!
  • Strong communication skills and good time management - you keep calm even when things get busy
  • You have no problem with the common booking and office systems - or are willing to familiarize yourself quickly
  • A humorous, relaxed tone and a heart for hospitality

Your tasks:

  • You reserve rooms for our guests - both individual travelers and groups - and make sure that everything is perfect. From inquiry to confirmation - you are the mastermind!
  • You are the first contact our guests have and that means: you spread a good mood!
  • You are a real organizational talent and keep the overview - even during stormy booking waves
  • You work closely with all operational departments
  • You juggle different systems, have an eye for detail and a hand for quick action
  • You are always on hand to answer questions and requests and give guests the feeling that they are in good hands with us
  • You ensure that inquiries become bookings and bookings become unforgettable stays
Language skills
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English
B2 (good intermediate level)
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German
C2 (excellent knowledge)

Computer skills

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MS Word
Good knowledge
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MS Outlook
Good knowledge
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Hotelbuchungsplattformen
Good knowledge
Work permit
Work permit must be available (or EU citizen)
Working time
Full time (5 days)
Work experience
1 Jahr
Driving license
B
Own vehicle
Requires

Offer

What you can expect:

  • World-class colleagues - you will be part of an international hotel group that is constantly growing - and with it your opportunities!
  • Boredom? Not a chance! - You can expect a varied position with plenty of opportunities for further development. Career ladder? We have one!
  • Right to have a say? Of course we do! - You have a say in the roster - so that your job fits in with your life.
  • Fairness & team spirit? A must! - We value respect, good cooperation and a workplace where everyone feels comfortable.
  • Work where others go on vacation - Enjoy a region with a high recreational value and an unbeatable quality of life!
  • Nice extras on top - Look forward to attractive corporate benefits that will sweeten your working life (and leisure budget).
  • Learning made easy - With our eLearning platform and many further training opportunities, you'll always have your finger on the pulse.
  • Cross-training? Check! - Fancy getting a taste of other areas? With us, you can think outside the box!
  • Loyalty pays off - We celebrate your milestones with an anniversary payment - because we know that long-term employees are worth their weight in gold!
  • Free treats for our employees - whether it's breakfast, lunch or dinner
Employment relationship
Permanent contract
Monthly salary
2300 €
Salary type
gross
The employment relationship is subject to the collective agreement for employees in the hotel and catering industry, classified in BG 3 with a gross salary of € 2,300.00. The actual salary will be determined in a personal interview depending on experience and qualifications.
Extras
  • Garage parking space
  • Education and training