Sales employee (m/f/d)

As a reservation clerk (m/f/d) at Salzburger Hof Leogang, you will play a key role in processing and managing reservations and make a significant contribution to the first impression of the hotel.

Your main tasks includeinclude:

• Advice and support for our guests by phone & e-mail
• Preparation of offers and reservation confirmations, taking into account availability and pricing policy
• Maintenance of guest data and reservation systems
• Support in optimizing occupancy figures and revenue through proactive sales
• Processing special requests from guests and complaints

Our requirements for you:

• Completed training in hotel or tourism management or comparable qualifications
• Experience in this or a similar position desirable
• Strong communication skills and friendly demeanor
• Familiarity with hotel management systems, especially Protel
• Good knowledge of common IT programs
• Sense of responsibility and service orientation
• Flexibility and resilience